Status

Incident

GeoLocation Services Currently Down

ResolvedCritical impact
Started
Resolved
after 7 h 40 min
Affected systems
  • Geolocation Service

Updates

  1. Resolved

    We have now confirmed the incident was resolved by our third party provider.

    • Geolocation Service: Major outagechanged toOperational
  2. Identified

    We have received a response from the Geo Location addon provider and they have identified the issue and are in the process of handling it.

    • Geolocation Service: Major outagechanged toMajor outage
  3. Identified

    Our GeoLocation provider is having issues and we have disabled the service on impacted customers.

    • Geolocation Service: Major outagechanged toMajor outage
  4. Investigating

    We are investigating an issue with our GeoLocation services affecting customers that are using this.

    • Geolocation Service: Operationalchanged toMajor outage

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