Status

Incident

StoreConnect Installation Fails to Complete

ResolvedMajor impact
Started
Resolved
after 5 h 44 min
Affected systems
  • StoreConnect Installer

Updates

  1. Resolved

    The DNS issue experienced with our upstream provider has been resolved. The StoreConnect installer is now operating as expected.

    • StoreConnect Installer: Partial outagechanged toOperational
  2. Monitoring

    Our upstream provider has applied a fix to resolve the issue. Situation is being monitored until performance degradation is resolved for all users.

    • StoreConnect Installer: Partial outagechanged toPartial outage
  3. Investigating

    Our upstream provider is currently experiencing issues with domain provisioning, this may prevent store installations from completing. We are actively monitoring the situation and will share updates as they become available.

    • StoreConnect Installer: Operationalchanged toPartial outage

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