StoreConnect Site Not Reachable

Updates

1. Resolved

   9 Dec 2022, 1:56 pm AEDT

   Our service provider has implemented the fix and confirmed that this issue is now resolved. Impact start and end times are 12/08/2022 20:24 UTC and 12/09/2022 02:09 UTC.

   • Store Availability: Degraded performancechanged toOperational

2. Identified

   9 Dec 2022, 12:42 pm AEDT

   Our supplier is continuing to working on a fix to resolve this issue.

   • Store Availability: Degraded performancechanged toDegraded performance

3. Identified

   9 Dec 2022, 12:06 pm AEDT

   We are experiencing a Routing Performance issue from one of our service providers. Customers are seeing slowness when attempting to reach stores. This may also result in stores not being reachable. We are actively monitoring the situation and will provide regular updates until the situation is resolved.

   • Store Availability: Operationalchanged toDegraded performance