StoreConnect Site Not Reachable

Updates

1. Resolved

   1 Feb 2023, 5:33 pm AEDT

   This incident has been resolved. Stores are back up and operational.

   • Store Availability: Partial outagechanged toOperational

2. Monitoring

   1 Feb 2023, 4:34 pm AEDT

   A fix has been implemented and we are monitoring the stability of the system.

   • Store Availability: Partial outagechanged toPartial outage

3. Identified

   1 Feb 2023, 2:39 pm AEDT

   The issue has been identified and a fix is being implemented.

   • Store Availability: Partial outagechanged toPartial outage

4. Investigating

   1 Feb 2023, 2:36 pm AEDT

   We are experiencing an outage from one of our service providers. This may result in stores not being reachable. We are actively monitoring the situation and will provide regular updates until the situation is resolved.

   • Store Availability: Operationalchanged toPartial outage